Privacy, clearly explained.

Dash3 Inc. (“Dash3”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your personal information.

This Privacy Policy applies to your use of our websites, mobile applications, and all online platforms and services where this Privacy Policy is posted or linked (“Online Services”), including Dash3 Events.

A separate Terms & Conditions agreement governs your use of Dash3 products and services.

By using our Online Services, you consent to the practices described in this Privacy Policy and to the processing of your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

1.1. Information You Provide to Us

We collect personal information when you:

• Create a Dash3 account
• Register for or purchase tickets to an event
• Create or manage an event
• Participate in auctions, donations, sponsorships, or other event activities
• Purchase products or services
• Contact us for support
• Subscribe to newsletters or updates
• Complete forms or participate in surveys, promotions, or contests

This information may include:

• Name
• Email address
• Phone number
• Mailing or billing address
• Payment details processed securely through third-party payment processors
• Ticket, registration, check-in, event, auction, donation, or sponsorship details
• Communication preferences

We do not collect banking login information or other sensitive government identifiers unless specifically required and clearly disclosed for a service.

1.2. Information Collected Automatically

When you use our Online Services, we may automatically collect:

• Device information, including browser, device type, and operating system
• IP address
• Approximate location information, such as city-level location, but not precise GPS location unless you permit it
• Usage data, including pages viewed, interactions, and time on site
• Log data related to account and transaction activity
• Cookie, analytics, and similar technology data

1.3. Information From Third Parties

We may receive information from:

• Event organizers and organizations using Dash3
• Payment processors
• Authentication providers, including Google when you choose Google sign-in
• Customer support, email, messaging, hosting, and analytics providers
• Publicly available sources

This data may include account details, event registration information, transaction status, or communication history.

2. How We Use Your Information

We collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law.

We use personal information to:

• Provide and operate Dash3 services
• Create, authenticate, and manage user accounts
• Facilitate event creation, ticket sales, registrations, auctions, donations, sponsorships, and check-ins
• Generate and deliver tickets, confirmations, receipts, and event communications
• Process transactions and support refunds or disputes
• Provide customer support
• Analyze platform usage and improve performance, features, and user experience
• Send service notifications and account updates
• Send optional marketing communications, which you may unsubscribe from at any time
• Monitor for fraud, abuse, or unauthorized activity
• Enforce our Terms & Conditions

Payment information is processed by third-party payment providers such as Stripe. Dash3 does not store full credit card numbers.

3. Legal Basis for Processing

We process personal information under grounds that may include:

• Your consent
• Contractual necessity, including account creation, ticket delivery, and payment processing
• Legitimate business interests, including fraud prevention, platform security, and service improvement
• Compliance with legal obligations

4. Data Roles

Dash3 acts as a data controller for account and platform data. For certain event participant data, Dash3 may act as a service provider or data processor on behalf of the event organizer responsible for that event.

5. How We Share Your Information

We do not sell or rent your personal information.

5.1. With Event Organizers

When you register for, purchase from, donate to, bid in, sponsor, or otherwise interact with an event, relevant information may be shared with the organizer operating that event. Organizers may use that information to administer the event and communicate with participants.

5.2. With Service Providers

We use third-party providers for services that may include:

• Payment processing
• Cloud hosting and storage
• Email or messaging delivery
• Authentication
• Customer support
• Analytics and reporting

These providers may access information only as needed to perform their services and are expected to maintain appropriate safeguards.

5.3. For Legal, Security, or Compliance Purposes

We may disclose information when required to comply with applicable law, respond to lawful requests, prevent fraud, protect safety, enforce agreements, or protect the rights and integrity of Dash3, our users, and our systems.

5.4. In Business Transactions

In the event of a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

6. Cross-Border Data Processing

Some personal information may be stored or processed outside Canada, including in the United States, where privacy laws may differ. By using our services, you acknowledge that your information may be transferred to jurisdictions outside Canada. We require service providers handling personal information to maintain appropriate protections.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to optional uses, such as marketing
• Ask how your information has been used or disclosed
• Request deletion of eligible account information

To exercise these rights, contact us using the information below. We may need to verify your identity before responding.

8. Data Retention

We retain personal information only as long as reasonably necessary to provide services, fulfill the purposes described in this policy, resolve disputes, prevent fraud, and meet legal, accounting, tax, or reporting requirements. Some information may remain in protected backups for a limited period before being overwritten.

9. Account Deletion

You may request deletion of your Dash3 account. Upon deletion, active account data will be removed or anonymized where appropriate. Certain transaction, event, security, or accounting records may be retained where required by law or legitimate business obligations. Deleting your account may prevent access to tickets, event records, and other Dash3 features.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 without parental or guardian consent. If we learn that a child under 13 has provided personal information without appropriate consent, we will take reasonable steps to delete it. A parent or guardian may contact us to request assistance.

11. Security Measures

We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, secure hosting practices, encryption where appropriate, and staff confidentiality measures. No online system is completely secure, but we use reasonable safeguards against unauthorized access, disclosure, alteration, or misuse.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the “Last Updated” date and post the revised version through our Online Services. Continued use after an update means you acknowledge the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

• Email: info@dash3golf.com
• Phone: 613-907-3007
• Address: Carleton Place, Ontario, Canada